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Microsoft to Cut 650 Support Jobs in Xbox Games Unit
Layoffs Expected to Impact Customer Service and Technical Support Teams
Microsoft is reportedly planning to lay off 650 support jobs in its Xbox Games unit, according to a report by Bloomberg News. The layoffs are expected to affect customer service and technical support teams.
Reasons for the Layoffs
The layoffs are part of a broader cost-cutting effort at Microsoft. The company has been struggling to meet its financial targets in recent quarters, and it is reportedly looking to cut costs in order to improve its profitability.
Microsoft has not yet confirmed the layoffs, but a company spokesperson said that the company is "evaluating our business and making adjustments as needed." The layoffs are expected to be announced in the coming weeks.
Impact on Xbox Support
The layoffs are likely to have a significant impact on Xbox support. The company has already been struggling to provide adequate support to its customers, and the layoffs will only make the situation worse.
Customers may experience longer wait times for support, and they may also have difficulty getting the help they need. The layoffs could also lead to a decline in the quality of support, as the company will have fewer experienced employees available to help customers.
Alternatives to Xbox Support
If you are experiencing problems with your Xbox console or games, there are a few alternative sources of support that you can try.
- Xbox Support Forums: The Xbox Support Forums are a great place to get help from other Xbox users. You can ask questions, share tips, and get help troubleshooting problems.
- Xbox Support Twitter: The Xbox Support Twitter account is another great way to get help from Microsoft. You can tweet your questions or problems to the account, and a Microsoft representative will respond as soon as possible.
- Xbox Support Phone Number: You can also call the Xbox Support phone number at 1-800-469-9269 to get help from a Microsoft representative.
If you are unable to get the help you need from Microsoft support, you may want to consider contacting the retailer where you purchased your Xbox console or game. The retailer may be able to provide you with support or a replacement.
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